The Savoy

Reviews about The Savoy

• 4 / 5

  By Will Davies
  It was very good, but not quite as good as I expected for £1,750 /night.
  We checked in before our room was ready (which was fine - we didn't expect it to be ready at mid-day) and there was a mix up with someone with the same name. Also everyone seemed to be getting upgrades except us!
  We came back later to get the key and go to the room, and it took ages for the person to get on to the computer.
  He took us up to our room and said the butler would be along in a bit, but he wasn't. In general the 'butler service' wasn't quite that; it was a sort of cross between that and room-service.
  I was surprised to see cigarette burns between the washbasins in our suite. Seen such things before, but at £1,750/night? Also surprised not to have soft-closing toilet seat/lid - you get that almost everywhere now.
  On the plus side, the view from the suite (614) is stunning, the furnishings are well chosen and elegant, and the butler who served us our dinner was excellent, as was the guy who delivered our breakfast.
  I first came to the Savoy 50 years ago with my father, and no doubt my wife and I will be back, but maybe not at £1,750/night.
  February 04, 2017
• 5 / 5

  By Thecanada day
  lovely service, great attention to detail. My child was treated like a little prince, with a gift and candy upon his arrival. Loved that we had a certain person to go to for questions, and things we needed - like late check outs or suitcase storage, etc. Concierge terrific. The only service issue we had was during afternoon tea our server disappeared for long periods of time - it ended up being a very long afternoon tea (almost two hours) because we kept having to chase him down. Our 4 year old struggled with that. Loved the pool, the room, and the history.
  December 05, 2016