Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Pal Sarup
  I ordered pizza's, sides etc online from the East Ham, London branch.
  I called numerous times regarding my order each time being told the driver should be there in 5 mins. I eventually lost my patience and called the store again and the manager agreed to give me a free pizza when I order next and that he had left a note on my account. So We agreed, finally when the food arrived it was cold and still not happy with the service I received. So exactly 2 weeks later I decided to ring up the store to claim my free pizza and I was told that I had 10 days to claim it (which I definitely was not informed of). So I paid for cold food which was well over an hour late and lied to by the East Ham branch. I have since stopped ordering from there!
  April 21, 2017
• 2 / 5

  By Eric Coomber
  This location has consistently messed up my order. They delivered garlic sauce with garlic sticks when it clearly states on the website they come with pizza sauce (I called and confirmed, and still got garlic sauce). Another time I ordered honey and mustard sauce as extras, and then called to ensure I would get pizza sauce with the sticks, and never receive my extra sauces -- I asked for the money back and the person on the phone said "there is no point for only £1.50" and was argumentative. Very disappointing.
  March 06, 2017
• 1 / 5

  By Momo Thiago Silva
  Called to order the advertised buy one get one free offer for collection, was told YES then NO shortly after for some untold reason, I was then offered other offers but chose to look for another offer online. I rang the store to speak to the lady I spoke to earlier, to let her know I've found an offer and to THANK her for going through all the offers and apologising to me. I spoke to a 'person' who was treating me like I called to insult them, continously asking why I was calling and who I was, going as far as saying "do not call this number again" very strange service from this store, you must be warned. I give it one star because of how rude they were to me, no one deserves to be treated in such a way.
  November 29, 2016